Trinity Rent a Car

Trinity Car SA

Terms & Cancellation Policy

Please review these terms before confirming your reservation.

  1. 1. General Provisions

    • 1.1This cancellation policy applies to all vehicle rental reservations made with Trinity Car SA.
    • 1.2By making a reservation, the customer agrees to the terms and conditions outlined in this policy.

  2. 2. Reservation Deposit

    • 2.1A deposit equivalent to 30% of the total vehicle rental cost is required to confirm a reservation.
    • 2.2The reservation deposit is non-refundable and will be deducted from the total rental amount at the time of final payment.

  3. 3. Cancellations

    • 3.1Cancellations made more than two weeks prior to the rental start date will not incur any additional penalty, but the 30% deposit will not be refunded.
    • 3.2Cancellations made within two weeks of the rental start date will be subject to a penalty equivalent to 30% of the total rental cost, corresponding to the already paid deposit.
    • 3.3In case of a no-show on the reservation date without prior notice, 100% of the total rental amount will be charged.

  4. 4. Reservation Modifications

    • 4.1Modifications to the reservation (such as changes to rental dates) are subject to availability and may result in a price adjustment.
    • 4.2Modifications made less than two weeks before the original rental date will be subject to a 30% penalty unless otherwise determined by Trinity Car SA at their discretion.

  5. 5. Refunds

    • 5.1No refunds will be made on the reservation deposit in case of cancellation or modification, except under exceptional circumstances, which will be evaluated at the discretion of Trinity Car SA.
    • 5.2If Trinity Car SA must cancel the reservation due to reasons beyond the customer’s control, a full refund of the reservation deposit or a penalty-free rescheduling option will be offered.

  6. 6. Contact and Cancellation Procedure

    • 6.1To cancel or modify a reservation, the customer must contact Trinity Car SA using the contact methods provided at the time of booking (email, phone, etc.).
    • 6.2The date and time of the cancellation request will be used as the basis for calculating any applicable penalties.

  7. 7. Special Conditions

    • 7.1This cancellation policy is subject to change without prior notice. Customers are encouraged to review the policy at the time of booking.
    • 7.2Any special conditions or exceptions to this policy must be agreed upon in writing between the customer and Trinity Car SA.